How Best to Contact an Admin for Help

View previous topic View next topic Go down

How Best to Contact an Admin for Help

Post by stevenumbrello on Sun Jun 08, 2014 2:11 pm

At least one admin, and probably more than one, should be monitoring the forum at any given moment.

PMs to Admins:

1. Be aware that if you PM an admin, your request only goes to that one person, and it may take that person awhile to respond. That's fine for requests that are specific to that person. However, more "generic" requests are better handled by posting on the Feedback Board. That way, the first admin who logs in and notices them will respond.

Feedback requests:

1. If you want a post changed or deleted, please provide a link to it to make our job easier. We can always edit or delete your request after we've taken care of the problem, if you wish.

2. If you see spam on the board, do not reply to the spammer. Simply post a message about it on Feedback - with a link, please. The link will be removed when the spam is removed.

3. Ditto for trolls. Do not feed the trolls. Just post a message on Feedback - with a link, please. The link will be removed when the troll post is removed.

Exceptions to the above:

Issues that are sensitive and/or that you'd rather not air in public should definitely still be handled via PM. In those cases, you'll have to a) PM the admin you think might see it first (using the link to time zones) and/or b) copy more than one Admin.
avatar
stevenumbrello
Admin

Posts : 18
Join date : 2014-06-08
Location : Canada

View user profile http://smokingjacketmagazine.com

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum